FAQ's About TRICARE Insurance and Physical Therapy

FAQ's About TRICARE Insurance and Physical Therapy

It’s 2018 and if your insurance coverage is even more confusing, have no fear because we’re here to help. At Silver Strand Physical Therapy we are the local experts in insurance coverage, benefits, and physical therapy for TRICARE families. We’ve compiled a list of FAQ’s related to your health insurance coverage.

What are all the names associated with TRICARE?

In 2017 and prior you may have seen names such as Optum or United Health Care associated with you benefits. These were the companies that managed the military health care plans. As of 2018, these names have changed and become somewhat confusing for families. But don’t fear, we’re here to ease your mind. From January 1st, 2018 and moving forward you will now see your benefits show up as HealthNet TRICARE. HealthNet is now the managing insurance body that will handle all of your healthcare needs.

Who is covered under TRICARE?

Active military members, non-active military members, spouses, and family members are all covered under various TRICARE plans.

Who can I go see for my healthcare needs?

Active military members have access to healthcare (such as primary care doctors or physical therapy) either on base or at a contracted HealthNet TRICARE provider off base. To learn more about how to access off base physical therapy check out our blog for active military members here (insert link to other article for active military).

Non-active military members, along with spouses and family members of active and non-active military members are more likely to receive care off base for their physical therapy needs. To learn more about how to access off base physical therapy check out our blog for non-active military members along with families here (insert link to other article for non-active military).

Where can I be seen for physical therapy?

Silver Strand Physical Therapy is the only contracted HealthNet TRICARE Physical Therapy provider in Imperial Beach. Additionally, we’re the only physical therapy clinic in the area owned and operated by a Doctor of Physical Therapy. If you live in the 91932 zip code, you can request that your physician send you directly to Silver Strand Physical Therapy for care.

What if I don’t live in Imperial Beach?

No worries, even if your residential address isn’t in the Imperial Beach 91932 zip code, you can still be seen by our providers. Although there are other providers throughout Coronado, Chula Vista, Otay Mesa, National City, and San Diego, Silver Strand Physical Therapy is the ONLY individualized, one-on-one care provider that can get you seen within 48 hours of obtaining authorization.

To learn more about the authorization process please call us directly at 619-941-2680. Our friendly front office will walk you through all the ins and outs of the new authorization process so you can be seen and be pain free immediately.